Contact Us

We're here to help

Have a question about our filters, need help choosing the right one for your reusable pod, or need help with an order? Send us a message using the form below or email us at office@itsmy.coffee.

We usually reply within 1–2 business days.

Questions about an order?
Please include your order number. If your order arrived damaged, defective or incorrect, add a photo of the problem and we'll make it right. See our Refund Policy for details.

Managing your subscription
You can skip, reschedule or cancel your Subscribe & Save deliveries anytime by logging in to your account. If you need a hand, just contact us.

Office and bulk orders
Need filters for an office or a larger order? Let us know what you need and we'll get back to you.